A mindful caravan experience:
soft mornings, one-suitcase adventures,
and slow-living moments.
1. Agreement parties
Upon booking your holiday, your agreement is formed with ThreeRCaravan, the caravan owners (collectively referred to as "we," "us," "our"), as well as Seal Bay Resort (Park). In this agreement, references to "you" and "your" encompass the primary individual named on the booking as a lead guest, all individuals on whose behalf a reservation is made, and any other individuals to whom a booking is added or transferred. The term "Hire period" is defined as the duration of your booking, as indicated in the confirmation email. The "Caravan" refers to the Delta Goodwill NW17, 17 Nothigale Way, Selsey, PO20 9EL static caravan in Seal Bay Resort, Green Lawn Holiday Park by White Horse Caravan Co Ltd, which provides outside green space and a parking area. The term "immediately" refers to the prompt fulfilment of all communication responsibilities by You and us without any excuse, but no later than six hours.
Please read these provisions carefully, as they outline the respective rights and obligations of both parties. We observe the neighbours of the caravan and the terms and conditions of the Park (SBRTaC) that apply to private guests.
We provide accommodation-only bookings. Please note that the Park terms and conditions (SBRTaC), which apply to private guests, are available at the following
URL: https://cove.co.uk/sealbayresort/holidays-terms-conditions/.
BOOKING PROCEDURE
2. The agreement
Upon receipt of a booking confirmation, a contract between you and us shall be established. These terms constitute an integral component of your contractual agreement with us. You are responsible for making the booking shall undertake to agree to the contract on behalf of all members of the party and shall be accountable for ensuring their compliance with the terms of the contract and appropriate conduct while on the park's premises during the specified hire period as outlined in the confirmation email. You shall also be responsible for the payment of all bookings on behalf of all members of the party. We welcome bookings from individuals aged 21 years and above. (SBRTaC clauses 6, 18, 19).
3. Booking process
To make a reservation for your holiday, kindly visit our website at https://threercaravan.wixsite.com/threercaravan. By making a booking, you are deemed to have agreed to the full terms and conditions outlined in this document, which are relevant to the time of your hire period. Upon completion of the booking process, you shall receive a confirmation email containing an invoice for your hire period.
We have shared the information you provided, including the name and age of each guest, the choice of entertainment pass, and the lead guest's address, mobile number, and email address details, with the Park's Private Letting Booking system. (SBRTaC clauses 6). Please note that we take your privacy seriously and do not share your data with any other third parties. Our data protection policy conforms to the Park's standards, which you can find at https://cove.co.uk/privacy-cookie-policy/.
Entertainment passes are NOT included in our booking. You can purchase them directly from the Seal Bay Resort using the link that will be provided to you by the Park shortly before your arrival. We do not take responsibility for the process of obtaining entertainment passes, entrance to the park, or any other Park-related responsibilities. (SBRTaC clauses 30).
We abide by the Park's advice on handling unwelcome guests and reserve the right to cancel your booking via the lead guest's email if necessary (clause 23). Please note that the caravan shall be exclusively available to you and your group during the specified hire period in the confirmation email.
All holiday guests shall receive legally required park information handouts by email before arrival, as per SBRTaC.
We shall send the lead guest an email at least 7 days and 2 days before your arrival with a welcome package containing the key collection process, and instructions for using the caravan safely. The check-out information email you will receive on the hire period's last day by email.
4. The deposit and payment
Details of any deposit, security deposit, and the balance payable shall be included in the booking invoice. Payment can be made by bank transfer (details shall be provided on the invoice). Please include your booking ID as the payment reference when making payments.
Failure to pay a deposit or the balance for your hire period when due may result in the cancellation of your booking. Any cancellation shall be subject to the cancellation terms set out in clause 23.
Security deposit. You shall pay a £100 security deposit. The deposit is fully refundable at the end of the hire period (clause 25).
If you book more than 2 weeks ahead, you shall be required to pay a standard non-refundable and non-transferable reservation deposit of £20 when making your holiday booking (clause 24).
We may change these amounts from time to time. Where we do, the applicable amount shall be the one listed at the time our contract was formed.
Any deposit shall be required to be paid within 5 working days of the date stated on your booking confirmation. The balance of your holiday must be paid at least 10 working days before the start of your holiday.
If you book less than 2 weeks ahead, you must pay the full amount of the holiday on your booking confirmation with the invoice. This amount includes the standard non-refundable and non-transferable reservation deposit of £20 and must be paid at least 10 working days before the start of your holiday.
5. Who's at your party
The Park's statement and accommodation specification indicate that our caravan is ideal for small families, e.g. single parents/parents with up to 2-3 children. We welcome couples, same-sex couples, and families (SBRTaC clause 6, 9, 19).
The caravan accommodates four (4) people in two bedrooms (single double, double beds), with an option to reserve extra space for two (2) additional persons on the living room sofa bed. This extra is essential to adhere to living room occupancy, which shall reduce the living room space.
Please note that we do not provide wheelchair-accessible or mobility-challenged accommodation.
When making a booking, you shall be required to provide the names and ages of everyone in your party. Only those people listed on your booking shall be permitted to occupy our caravan, and anyone not named on your booking shall be asked to leave the park (clause 19). In such circumstances, no refund or compensation shall be given (clause 25). Each person listed as occupying the caravan during your hire period and any visitors to the park must be prepared to comply with the Park's rules and regulations.
THE PRICING OF YOUR HOLIDAY AND ITS INCLUSIONS​
6. Prices
The most recent prices for the caravan are available on our Facebook page and website. Prices are subject to change every December as per our obligations to the park and are susceptible to increasing or decreasing. The price confirmed on your booking confirmation is final and will not change unless you modify your booking (clause 22). All prices are inclusive of our legal authorization to rent out our caravan according to the park's terms and conditions (SBRTaC clause 7).
Special Offers: To avail any of our special offers, discounts, or promotional codes, kindly inform us via email before making a reservation. Failure to notify us means that we cannot honour these offers. All discounts, special offers, and promotional codes are subject to availability. We can offer a 10% discount on the total rent price for bookings of five nights or more.
7. Pets
We have a no dogs or pets policy in place to ensure a clean, safe, and comfortable environment for all our guests.
This policy is maintained to protect those with allergies or sensitivities and to uphold the high standards of hygiene and presentation within the property. As such, we kindly ask that guests do not bring any dogs or other pets to the property.
Please note that failure to comply with this policy may result in additional cleaning charges, cancellation of the booking without refund, or immediate termination of occupancy.
If you fail to comply with this, we reserve the right to cancel your holiday (clauses 23, 24).
8. Cots and highchairs
We do not provide travel cots and highchairs, but guests are allowed to bring their own. Cots and highchairs can only be accommodated in the living area of the caravan. Guests will need to bring their cot linen as well.
9. Bed Linen
We provide all bed linen except clause 8 for most bookings. We also provide towels, tea towels, and other bathroom and kitchen requisites unless requested otherwise on the booking form. All our beds are covered with mattress protectors (clause 11).
In case of an emergency requirement of linen during your hiring period, please inform us immediately. The linen will be supplied as soon as possible, and you will be presented with an invoice by email for £20, which needs to be paid before the end of the hire period. Failure to comply with this will result in clause 25 being applied.
10. CCTV
We have 24/7 CCTV surveillance around the caravan to prevent antisocial behaviour. Switching CCTV off without consent will be judged as antisocial conduct. Suppose any guest is found engaging in such behaviour in a caravan or park. In that case, we reserve the right to contact guests directly and immediately, terminate their holiday, deny any future reservations, and report to the park (clause 23).
11. Allergies
We are unable to accommodate allergens during your stay. It could be provided as self-care. For your safety and security, we request that you declare any allergies during the reservation process and provide information about taking away dangerous items. Failure to specify this information at registration releases us from responsibility and activates clause 24.
UPON ARRIVAL​
12. Check-in Times
Your accommodation will be available from 3 pm on your arrival day. A priority arrival time of 11 am can be reserved at an additional cost of 25% of the daily rate on our price list. If your accommodation is not occupied by 11 am on the day after your hire period's arrival day, and you haven’t informed us that you will be arriving late, we will treat your booking as cancelled and may re-let the accommodation (clause 23).
13. Access to the Caravan
To enter the park by car, you need to use the entrance code sent by the Park to you. If you have any difficulties, please contact the Park's security. To access the caravan, you must use the individual key security box code for your hire period, which was sent to you by email with our welcome package.
14. Car
We allow only one car per booking, as we have only one parking space at the caravan. Parking is only permitted in front of the caravan on the hard surface space. No green space parking is allowed nearby. If you have a second car, you need to find a public parking space near the Viking Club or White House, following the Park's parking rules. The Park prohibits commercial vehicles, vans, and camper vans, and reserves the right to terminate the holiday at no cost if this rule is violated (clauses 23, 24).
Electric vehicles are not permitted to be charged from the caravan. Anyone found doing so will be subject to clause 23 and additional costs for electricity, and clause 25 shall apply.
DURING YOUR HIRE PERIOD​
15. Children
All children must be under the supervision of parents or another responsible adult at all times throughout the holiday. We request that you remain aware of your children's whereabouts throughout your stay.
16. Emergencies
Should you encounter any problematic situation, please contact us immediately via email at threercaravan@gmail.com or by sending a message to our Facebook page. In the case of an emergency requiring contact with Park's security or emergency services 999.
We reserve the right to enter your accommodation for maintenance purposes, special circumstances, or emergencies. In the event of an emergency within the caravan, please take the necessary steps to minimize damages or health concerns. Fire emergency equipment can be found attached to the boiler cabinet. The First Aid are available under the kitchen sink. Clause 21 shall apply.
In case of any problematic situations in the park's territory, please get in touch with the Park's security or other staff members. If you experience any maintenance issues, please contact us immediately.
Do not attempt any repairs, as clauses 21, 23, and 25 will apply.
17. Use of the caravan
You must allow access to the caravan as needed, at any reasonable time during any occupancy period, to the caravan owners, Seal Bay Resort owners, staff, security staff, or any other representative who may be representing us.
Our caravan is equipped with an inventory of equipment, TV screen, DVD player, DVD and Book collections and free WiFi. You can utilize all items and return them to our caravan while keeping any outside equipment on the pitch.
We do not provide a television or access to live broadcast, satellite, or streaming services at the property. Guests are welcome to bring personal devices, though internet connectivity may not support streaming. Guests are solely responsible for the legal and appropriate use of any personal devices or media content during their stay. Non-compliance with this No TV Policy may be considered a form of anti-social behaviour.
All electrical appliances in the caravan have undergone annual safety checks, if applicable. Use of your electrical items is solely at your own risk.
We recommend placing the caravan's key in the provided box for the duration of your holiday to enhance security and minimize the risk of misplacing it.
Please take note of the following regulations while staying in our caravan. Smoking, e-cigarettes, vaping, and open fire are strictly prohibited inside the caravan. It is only permitted outdoors. However, guests must observe self-safety care and clean up after smoking. Guests must follow fire safety guidelines.
We have a no-tolerance policy for drugs, including marijuana, in our caravan. Any violation of this policy will be considered anti-social behaviour.
Guests may use BBQs, but they must take responsibility for their own self-catering options only outside the caravan. The lead guest must inform the park administration of this action, as per SBRTaC Clause 37.
The patio area includes a table, outdoor chairs, flower pots, and a drying stand. Guests can find waterproof sitting cushions inside the caravan. To avoid damage to the caravan or park facilities, guests must store all outdoor items in a secure area. Items found behind the caravan are not for guests' use.
Failure to adhere to the behaviours outlined in Clause 17 will be regarded as non-compliance with the property rules and may be treated as anti-social behaviour and will be addressed under clauses 23 and 24.
18. Park entertainment and facilities
Please be informed that guests need an entertainment pass to access the park's entertainment and facilities. We are not accountable for any access to the park's entertainment and facilities. For more information, please consult the park reception or ask Park staff. We confirm our complete alignment with the behaviour specifications SBRTaC 19, 25, and 34.
DEPARTURE AND PROPERTY MAINTENANCE​
19. Departure time
You are required to vacate your accommodation by 11 am on the day you leave. If you need to change this time, please inform us at least 24 hours in advance. If you leave late, you will be charged the next day's caravan booking fee according to our price plan (clause 6).
If you are asked to leave the caravan and holiday park by us, Seal Bay Resort staff or security staff for any reason, you must leave immediately and inform us of the process (clauses 23, 24).
20. Leaving a caravan
After your stay, we request that you leave everything in a neat and tidy condition, similar to the condition of the caravan when you arrived. Within your welcome email, we have outlined the basic minimum cleaning requirements that we expect from you. The caravan will be inspected by us shortly after your departure. In the event of additional extra cleaning requirements, we will charge an additional £35 per booking. The owner retains the right to levy an extra charge in the event of additional cleaning requirements resulting from a breach of this condition. If we perceive that the caravan does not meet these standards after inspection, then Clause 24 shall apply. A checkout list is required from all guests to ensure caravan safety during check-out. Your checkout time will be recorded as the submission time.
Check-out options are:
a) fairly clean rooms
b) cleaned used kitchen and eating items
c) used bed linens and towels left on the shower room floor
d) turn off all lights, ceiling fans, and electrical items, gas stove and boiler, all water taps
e) closed all windows
f) placed all garbage into outside containers
g) lock the outdoor and leave the key in the lockbox.
21. Damages, loss
You must notify us immediately upon the commencement of the hire period of any defects, inventory shortages, and/or breakages. Failure to do so will result in you being held liable for any associated costs.
Please note that we do not assume responsibility for any loss or damage incurred by you or your guests, including accidents, injuries, illnesses, or diseases (including COVID-19), as a result of your caravan hire or use of the holiday park, regardless of whether such damages arise from acts of God or extreme weather conditions.
Please be advised that you will be responsible for any damage caused to our caravan during your hire period. If the locks and all sets of keys require immediate replacement, a fee will be deducted from your security deposit. Any remaining costs will be billed to you (clause 25).
We acknowledge that if, at any time, the condition of our caravan or equipment falls below the acceptable standards set forth by the Park, or its original state, our guests may be temporarily relocated to another caravan managed by the Park. This will be at your expense, and we in cooperation with a Park will endeavour to provide you with a similar caravan to the one you originally booked. However, if we are unable to restore our caravan or equipment to its original state due to circumstances beyond our control and not attributable to guest antisocial behavior, clauses 23 and 24 shall apply.
Please note that any breakages, damage, unauthorized repairs, and stains within or around the caravan must be paid for. This includes repairing any damage, replacing all breakages with new items, charging for extra cleaning beyond the standard one hour, and removing stains from carpets, curtains, or other upholstery (clause 25).
​In the event that you contact the Park for a maintenance problem and they perform repairs without first contacting us, you will be held liable for any associated call-out costs. Additionally, you will be responsible for any repair costs incurred that the caravan owners could have performed at no cost (clause 25).
CANCELLATION AND CHANGES​
22. Change, add or remove
If you need to modify, include, or exclude any additional services from your secured reservation, we kindly request that you reach out to us promptly via email, using the reference "Manage my Booking ref." It is important to note that an unalterable administration fee will be incurred for any changes made to your booking. The cost for amendments will be billed separately to the lead guest as a booking payment. According to the SBRTaC, no changes are allowed after 48 hours from your hire period start.
​
Amend the dates of your holiday, or change the name of the party guests
Number of days before arrival that you request the change
Applicable fee(s) and amount(s)
>29
Please be advised that in the event of an alteration charge for a booking at the caravan, extras may be added with expected payment to be made through a separate invoice. Please note that any request to include booked extras in an amended booking will be subject to availability. In cases where payment has already been made for extras that are not available on the new dates, the cost of the extras will be refunded accordingly (clause 23).
In the event of changes to the booking dates, please note that if the new price of the booking is lower, we will refund the difference to you. Conversely, if the new price is higher, you will be required to pay the difference in the cost of your booking.
The Park will take a £15 charge which will be an additional payment per change.
28-2 (48h)
Please note that if you have made any alterations to your booking, there may be an additional charge. If you have already paid for any additional features, but they are not available on the new dates, a refund (clause 23) for the cost of the extras will be issued to you. If the price of the booking is lower after the alteration, we will refund the difference to you. Conversely, if the price is higher, you will be required to pay the difference in cost.
The Park will take a £15 charge which will be an additional payment per change
23. Cancellation
Cancellation of a booking is permitted, but there is no option for a cancellation cover. As the proprietors, staff, and security staff of Seal Bay Resort, we reserve the right to deny access to the Park for any of your bookings without any obligation to provide a refund. Additionally, we reserve the right to terminate any booking at our absolute discretion, for any reason whatsoever. In the event of a booking cancellation, please contact us immediately via email, referencing "Cancel my Booking ref." Refunds for booking deposits, balances, and security deposits will be provided following our cancellation terms, as outlined in clauses 24 and 25.
If a booking is cancelled by the customer before the commencement of the hire period, the following cancellation terms will apply.
In the event that your booking is cancelled by us for any reason prior to the commencement of your hire period, we will first offer you the opportunity to reschedule your holiday dates. If we are unable to agree on alternative dates, we will then proceed to offer a full refund.
If your booking is cancelled by us due to Seal Bay Resort closure as a result of COVID-19 restrictions, the following cancellation terms will apply:
i) If your hire period has yet to commence, you will receive a full refund.
ii) If your hire period has already commenced, we will refund the cost of your holiday on a day-rate basis for the days affected.
Please note that we reserve the right to curtail your holiday if you fail to adhere to the conditions set out in clauses 3, 4, 7, 9, 12, 14, 16, 17, 18, and 21, 22.
24. Non-refundable
We reserve the right to curtail your holiday if you do not comply with the conditions detailed in clauses 4, 5, 7, 11, 14, 17, 19, 20, and 23.
25. Other payments
This includes a security deposit that will be refunded within seven (7) days after the rental period ends, provided that the property passes inspection and clauses 4, 14, 16, 21, 23, and 26 do not apply. If any of the conditions outlined in clauses 5, 7, 9, 12, 14, 17, 19, 20, 21, 23, or 26 are not met, we reserve the right to keep part or all of the security deposit and/or charge you for additional expenses.
CAN WE HELP?​
26. Feedback
It is our utmost desire that you have a pleasant and memorable holiday experience. However, if you encounter any issues or concerns during your stay, we implore you to bring them to our attention immediately. Doing so will enable us to promptly address any issues and ensure that you continue to enjoy your stay (clause 25).
Before your trip, we can be reached through various channels, including Facebook Messenger https://www.facebook.com/Threercaravan, email threercaravan@gmail.com, and our website https://threercaravan.wixsite.com/threercaravan. During your stay, we will strive to provide you with the highest level of service possible. Nonetheless, we acknowledge that some challenges may arise, and we encourage you to inform us immediately if or when this occurs, so we can intervene and resolve the situation.
Please note that any complaints or grievances must be raised during your stay to allow us to investigate and resolve them immediately or as quickly as possible. Should we not be notified of your concerns or given the chance to address any issues during your visit, we regret to inform you that we will be unable to pursue your complaint further. We are open to collaborating with Park to resolve problematic situations, and for consultations, please visit the Seal Bay Resort at West Sands reception.
It is important to mention that owners use our facilities entirely at their own risk, and we cannot accept responsibility for any injuries to persons or loss or damage to their belongings. If you have any complaints, please email threercaravan@gmail.com with a detailed description of the issue. Once again, we stress the importance of reporting any concerns immediately to help us provide better solutions to any problems that may arise during your stay.
If you have any unresolved complaints or issues after your rental period has ended, we are happy to accept them. This includes situations where you were unable to report the issue during your rental period, or if you have lost your personal belongings. Please contact us within 7 days of the end of your rental period by emailing us at threercarvan@gmail.com with the reference "Complaint booking ref.nr.__".
We will acknowledge receipt of your complaint and conduct any necessary investigations, and will provide you with a response within 7 days. Additionally, we are able to post your lost items to you at your preferred address, with postage costs being borne by the lead guest (as per clause 25).
27. Legality
These terms and conditions do not impede your statutory rights under English law. We possess all legal rights to collaborate with a park as per the SBRTaC for the owners, and your rights under SBRTaC for private guests. These terms and conditions shall apply unless they are superseded by those on any third-party website through which the booking was made.
28. Changes to Terms
We reserve the right to modify these terms from time to time. Such changes shall not apply to bookings made before the updates for any hire period dates after them. The updated terms and conditions will be published on our website.
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The present terms were drafted on 20th January 2024, with the latest update made on 15th July 2025.